Privacy Policy

At Sugar’s Posh Pet Express (“we,” “our,” or “us”), your privacy matters. This policy explains how we collect, use, and protect your information when you visit our website, fill out a booking form, or contact us directly.

When you interact with us, we may collect the following:

• Personal Information: Your name, phone number, email address, city/state, and pet details.
   
• Usage Data: Non-identifiable info like page visits, device type, and browser (used for site improvement).
   
• Communication Records: Texts, emails, or form submissions — only what you voluntarily share.
   

We use your information to:

• Respond to inquiries or bookings
   
• Confirm logistics and communicate throughout your pet’s journey
   
• Improve our services and website experience
   
• Comply with any legal requirements
   

We never sell your data. Ever.

We may use trusted third-party tools (like scheduling apps, analytics, or payment processors) to help us run smoothly. These partners are vetted and only access info as needed to perform specific tasks.

We use industry-standard security practices and only retain your data for as long as necessary. Sensitive information is stored securely or deleted after your transport is complete.

You can request to:

• View the personal information we have on file
   
• Correct or update your details
   
• Ask us to delete your data at any time
   

We’re happy to clarify anything. Email us at sugarsfurbabiesexpress@gmail.com with any privacy-related concerns.